Typical Tasks
Direct or escort mourners to parlors or chapels in which wakes or funerals are being held.
Greet people at the funeral home.
Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned.
Carry flowers to hearses or limousines for transportation to places of interment.
Issue and store funeral equipment.
A day in the life
What kind of work is this?
Realistic
Practical, Physical Work
Social
Working with people
Conventional
Organized, Procedural Work
What personality traits do you need to succeed?
Integrity
Dependability
Concern for Others
Self-Control
Cooperation
Attention to Detail
What key skills are needed for this job?
Social Perceptiveness
Service Orientation
Speaking
Active Listening
Monitoring
Coordination
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Common Activities
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
